Questions

No. They scan the code your staff show them and their card opens in their browser. No app, no account, no password. They can add it to their home screen if they want it to look like an app.

No. Use a phone or tablet you already own. The two-screen counter terminal is optional and sold separately.

It is one extra step on the sale you are already ringing up, and the customer scans while you make their order. If that step is genuinely too much at your busiest hour, this is the wrong product for you, and we would rather say so than have you find out in week three.

No. There is no way inside the app for a customer to add a stamp, and it is not a setting you can turn on. Every stamp is put there by the person serving, as part of a sale.

If they saved their email, they ask for a link and their stamps come back on the new phone. If they never gave an email, your staff can find them by name at the counter and add the stamp by hand.

No. There is a 14-day free trial. You put a card on file to start it, nothing is charged until day 15, and cancelling before then costs you nothing. After that it is AU$19.95 a month for everything. A free tier means either your data becomes the product or the service quietly stops being supported, and we would rather charge you a fair price and answer the phone.

Yes. One button on your own billing page. You keep access until the period you have already paid for runs out.

Yes. You type what the reward is and what to call each stamp, so a barber counts cuts, a car wash counts washes, and a groomer counts visits. Nothing in the product assumes coffee.

Not through us, and not in exchange for stamps. Google prohibits incentivised reviews and the penalty lands on your listing, not on ours. We will not build a feature that puts your business at risk.

It is yours. Ask and we delete it, or ask and we send it to you. We never market to your customers ourselves and we never share them with another business.

You can have it on the counter within the hour. Sign up, set your reward, print your counter sheet and pair the device you are going to use.

You get customer and visit figures, and an estimate of what the card is worth based on an average sale you tell us. We cannot see your till, so the dollar figures are an estimate and we label them as one.